Privacy policy:

1. Introduction
   Welcome to MEDIAFLOOW HAOUSE (“Company”, “we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our video editing services and visit our website www.mediafloowhaouse.com. By using our services, you agree to the collection and use of your data in accordance with this policy.
2. Information We Collect
   We collect several types of information to provide and improve our services:

• Personal Identifiers: Name, email address, phone number, billing information, postal address.
• Account Information: Username, password, and other credentials if you create an account.
• Payment Information: Payment details processed securely through Razorpay (we do not store card details on our servers).
• Usage Data: IP address, browser type, device information, pages visited, and interaction with our website and services.
• Content Data: Video files and editing instructions or metadata you provide.
• Communications: Emails, chat messages, or other correspondence with our support team.

3. How We Use Your Information
   Your data is used to:

• Provide, operate, and maintain the video editing services.
• Process payments securely and prevent fraud (in cooperation with Razorpay and other payment processors).
• Communicate with you regarding orders, updates, support, and marketing (with your consent).
• Improve our services and develop new features.
• Comply with legal obligations including anti-fraud and KYC requirements.

4. Data Sharing and Disclosure
   We do not sell your personal information. We may share your data only:

• With trusted third parties who assist us in delivering services (e.g., Razorpay for payments, cloud storage providers).
• If required by law or government request.
• In connection with business transfers such as mergers or acquisitions.

5. Data Security
   We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
   You have the right to:

• Access, correct, or update the personal information we hold about you.
• Request deletion of your personal data (subject to legal or contractual restrictions).
• Opt-out of marketing communications at any time.
• Restrict or object to processing under applicable data protection laws.

To exercise these rights, please contact us at mediafloowhaouse@gmail.com.

7. Cookies and Tracking Technologies
   We may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
8. Retention of Data
   We retain your personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Children’s Privacy
   Our services are not intended for children under the age of 18. We do not knowingly collect personal data from minors.
10. Changes to This Privacy Policy
    We may update this Privacy Policy occasionally. We will notify you of any changes by posting the new policy on this page with an updated revision date.
11. Contact Us
    If you have any questions about this Privacy Policy, please contact us at:

MEDIAFLOOW HAOUSE
Email: mediafloowhaouse@gmail.com
Phone: +91 9637115693
Address: Plot no 301, Flat no T-1A, Sanjeevni Apartments-2, Kukde Layout, Nagpur, Nagpur, MH, 440027